Our warehouse team make it their priority to get your order out as soon as possible. Orders placed by 12 noon CET will be dispatched the same day and if you place your order over a weekend or bank holiday, it will be dispatched the next business day. Orders placed after 12 noon will be dispatched the following business day. If we are missing an item from your order or when we are running large sales or promotions it may take slightly longer to dispatch your order; this happens rarely but we’ll keep you updated if there are any lengthy delays.
When placing your order, please take care to provide the correct address details to ensure the smooth delivery of your order. Missing an apartment number, or providing the wrong postcode can result in your parcel being delivered to the wrong address, lost in transit or returned to sender. We will not accept responsibility for delayed or missing parcels if the incorrect delivery details are provided when you place your order. If you choose to have your order addressed to a hotel, motel, holiday park or camp ground or any other type of short term or holiday rental accommodation, we will not accept any responsibility if your parcel is not successfully delivered to you, or delivered in the timeframe that you are at the address.
When your online purchase is dispatched you will receive an email containing your delivery details. We will also provide you with a link that will allow you to track and trace the status of your delivery at any time. Please follow the tracking on your parcel and check your email / phone for updates from the post/courier service as your parcel progresses. If you notice any issues with the delivery, please contact the post/courier service to request assistance and then if required, contact us to seek further assistance. We do rely on post/courier services to deliver parcels to you, so if there is a delivery issue, we request your understanding that we will assist to resolve the issue as quickly as possible.
All orders are sent via DHL courier service, which is a fully trackable delivery service. You can receive SMS or email notification to keep updated on your delivery. From time-to-time, DHL faces delays across the network so there may be delays to your delivery which are out of our control.
Upon confirmation of a successful delivery to your delivery address, we do not take responsibility for any lost or stolen goods, after the goods have been delivered. If your parcel is to be delivered to a business address, please ensure you note the business name in the checkout process.
Delivery Country | Orders up to €25 | Orders above €25 | Orders above €75 | Delivery Time |
|---|---|---|---|---|
Poland | €5.00 | €3.00 | FREE | 1 - 2 days |
Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Romania, Slovakia, Spain | €12.00 | €10.00 | €8.00 | 2 - 4 days |
Bulgaria, Croatia, Cyprus, Greece, Portugal, Slovenia, Sweden | €18.00 | €15.00 | €12.00 | 4 - 5 days |
Please note, delivery charges shown in the table above are ex-VAT prices and will be quoted in the checkout with VAT included at the rate relevant to your delivery country. Your order value is based on the final amount payable after any discounts have been applied.
Unfortunately, we cannot deliver to Malta, outside of the European Union and the Channel Islands.
Please note we operate additional websites within the United Kingdom and our Global store which you can also shop, however available products and pricing will differ. Please see links below (note these open in a new window and will not carry any products you have in your shopping bag)
United Kingdom: Visit www.funkita.co.uk or www.funkytrunks.co.uk
Global: Visit www.funkita.com or www.funkytrunks.com
Please note from our Global store we cannot ship to Ukraine, Russian Federation, Egypt, Democratic Republic of Korea, French Guiana, French Southern Territories, Brazil, Indonesia. We do have retailers in these countries which we are happy to connect you with.